Returning home

Returning home

Staying safe and prepared

  • Recovering from disaster – This downloadable FEMA guide will help you return home, cope and help others. Learn about safety, health and mental well-being after a disaster.
  • Reentering your flooded home – Take steps to protect yourself and your loved ones.

Cleaning up the damage

Debris removal guidelines

For questions about debris removal within the City of Houston, please contact 3-1-1.

Tips to avoid home repair fraud

  • Keep this contractor fraud checklist and avoiding contractor fraud guide handy.
  • Get several written bids or estimates from multiple contractors.
  • Estimates should include a complete description of work to be done with time and payment schedules.
  • Ensure that you use reputable companies that you know and trust.
  • Ask for references and confirm by calling them.
  • Check the Better Business Bureau.
  • Check the courthouse for criminal history and civil cases against the contractor.
  • Do not begin any work without confirming that the contractor is bonded and insured.
  • Get a contract in writing with details of work to be done and pricing.
  • Confirm that the contractor has received proper permits from the city and or neighborhood association before work begins.
  • Do not pay for the entire job upfront.
  • It is against the law for contractors in disaster areas to take any money upfront unless they have had a local office in your county or one county over for at least one year.
  • Insist on paying the full amount until after the work is completed.
  • Do not pay in cash.
  • Report bad contractors, price gouging, and scams to: