Staying safe and prepared
- Recovering from disaster – This downloadable FEMA guide will help you return home, cope and help others. Learn about safety, health and mental well-being after a disaster.
- Reentering your flooded home – Take steps to protect yourself and your loved ones.
Check your home’s safety
Cleaning up the damage
- Supply list – See what items you’ll need to start cleaning up.
- Disaster recovery – Find guides, videos, resource links, and even an app from Housing and Urban Development (HUD) that can help you recover and rebuild a healthy home.
- Dealing with debris and damaged buildings – Learn how to safely handle different hazards from the Environmental Protection Agency. This may include structurally unsound buildings and chemical spills.
- Flood cleanup and the air in your home – Learn how to properly clean up after a flood and about air quality, as well as mold hazards.
- Salvaging important documents – Get guidelines to care for documents, books, photos and more.
Debris removal guidelines
For questions about debris removal within the City of Houston, please contact 3-1-1.
Tips to avoid home repair fraud
- Keep this contractor fraud checklist and avoiding contractor fraud guide handy.
- Get several written bids or estimates from multiple contractors.
- Estimates should include a complete description of work to be done with time and payment schedules.
- Ensure that you use reputable companies that you know and trust.
- Ask for references and confirm by calling them.
- Check the Better Business Bureau.
- Check the courthouse for criminal history and civil cases against the contractor.
- Do not begin any work without confirming that the contractor is bonded and insured.
- Get a contract in writing with details of work to be done and pricing.
- Confirm that the contractor has received proper permits from the city and or neighborhood association before work begins.
- Do not pay for the entire job upfront.
- It is against the law for contractors in disaster areas to take any money upfront unless they have had a local office in your county or one county over for at least one year.
- Insist on paying the full amount until after the work is completed.
- Do not pay in cash.
- Report bad contractors, price gouging, and scams to:
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